Legal

Privacy Policy

Midwest Medical Couriers LLC respects your privacy and is committed to protecting the information you share with us through our website and communications.

Last Updated: April 3, 2026

1. Introduction

This Privacy Policy explains how Midwest Medical Couriers LLC ("Midwest Medical Couriers," "we," "our," or "us") collects, uses, stores, and protects information gathered through midwestmedicalcourier.com and related communications.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you fill out a contact form, request information, or otherwise communicate with us.

Information you may provide includes:

  • Name
  • Company name
  • Email address
  • Phone number
  • Type of service requested
  • Message or business inquiry details

We may also automatically collect limited technical information such as browser type, device type, IP address, referring pages, and general website usage data through hosting, security, or analytics tools.

3. Important Healthcare and Sensitive Information Notice

Please do not submit protected health information ("PHI"), patient-specific medical records, Social Security numbers, insurance information, laboratory results, or other sensitive medical information through this website’s contact forms or general email channels unless specifically instructed through an approved secure process.

Our website contact forms are intended for general business inquiries, service requests, and operational communication only.

4. Operational Trust Standards

Midwest Medical Couriers LLC is built to support healthcare and time-sensitive delivery environments with a strong emphasis on professionalism, handling discipline, and dependable communication.

  • Secure chain-of-custody handling practices
  • Healthcare-focused delivery procedures
  • Time-sensitive communication and service coordination

5. How We Use Information

We may use the information we collect to:

  • Respond to inquiries and service requests
  • Provide customer support
  • Communicate about our services and operations
  • Improve website functionality and performance
  • Maintain security and prevent misuse of the website
  • Comply with legal or regulatory obligations

6. Sharing of Information

We do not sell your personal information. We may share limited information with trusted third-party service providers only when reasonably necessary to operate our website, communicate with you, or support our business operations.

These providers may include website hosting, form handling, email delivery, analytics, and infrastructure vendors. For example, we may use Brevo to process and deliver email communications submitted through our contact forms.

We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, operations, property, users, or the public.

7. Data Retention

We retain information only for as long as reasonably necessary for business, operational, legal, security, and recordkeeping purposes. The retention period may vary depending on the type of information and the reason it was collected.

8. Cookies and Analytics

Our website may use cookies or similar technologies to support functionality, security, and analytics. These technologies help us understand how visitors interact with the site and improve performance.

We may also use third-party services such as Brevo and hosting/analytics providers, which may use cookies or tracking technologies in connection with their services.

You can control cookies through your browser settings. Disabling cookies may impact certain features of the website.

9. Third-Party Services

Our website relies on third-party platforms and tools to operate effectively. These providers may process information on our behalf in accordance with their own privacy policies.

These services may include providers such as Vercel (hosting and infrastructure) and Brevo (email communication and form processing), along with other tools used for performance, security, and analytics.

10. Data Security

We take reasonable administrative, technical, and organizational measures to help protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Choices

You may choose not to provide certain information, but doing so may limit our ability to respond to your inquiry or provide certain services.

If you would like to request updates or corrections to information you previously submitted, you may contact us using the contact information below.

12. Children’s Privacy

Our website and services are intended for business and professional use and are not directed to children under 13. We do not knowingly collect personal information from children through this website.

13. State Privacy Rights

Depending on your state of residence, you may have certain privacy rights regarding the personal information we collect about you. Where applicable, you may contact us to request access, correction, or deletion, subject to legal and operational limitations.

We will evaluate and respond to applicable requests in accordance with relevant law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the website after any changes are posted constitutes your acceptance of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact:

Midwest Medical Couriers LLC

Email: info@midwestmedicalcourier.com

Website: midwestmedicalcourier.com

Need a reliable medical courier partner?

Contact Midwest Medical Couriers LLC for secure, time-sensitive delivery support across healthcare and laboratory environments.